ResortNexa Enterprise Hospitality Management Platform
German-engineered enterprise know-how. End-to-end hospitality operations. One governed platform.
ResortNexa runs hotels, resorts and hotel groups on one canonical business model: operations, food and beverage, procurement, finance and controlling share the same objects, the same rules and the same audit trail.
- 12
- Integrated domains
- 14
- Operational areas
- 1
- Canonical data model
- 3
- Languages
Enterprise discipline for hospitality operations
One canonical business model
Guest, stay, product, business partner, recipe and journal entry exist once. Modules extend them instead of copying them, so operations and finance never reconcile two versions of the truth.
Finance designed in, not bolted on
Operational events post through balanced, rule-based templates. Cost centres, cost objects and dimensions follow SAP-inspired finance and controlling principles from the founders' consulting practice.
Hotel and group in one model
From holding to outlet, every level is one organisation graph. Group figures aggregate hotel facts correctly, and group visibility never becomes hotel transaction authority.
Governance you can audit
Role and duty checks, four-eyes approvals, step-up authentication and an audit trail on every productive act. Productive acts are gated per tenant and fail closed.
End-to-end hospitality operations
Hotel operations
Reservations, availability, front office, folio and cashiering on one canonical guest and stay model.
- Reservation core with room-type inventory
- Folio, guest account and cashier close
- Arrival readiness and guest 360
Housekeeping, engineering & services
Room status, housekeeping cycles, work orders with cost, laundry and linen as governed operational surfaces.
- Housekeeping cycle from dirty to inspected
- Work orders with cost lines and accruals
- Handheld surfaces for phone and tablet
Finance & controlling
Double-entry books, accounts payable, receivables, periods and controlling objects, designed on SAP-inspired finance and controlling principles.
- Event-driven posting rules, balanced by design
- Accounts payable with approval bands and payment runs
- Cost centres separated from cost objects
Hotel + group operating model
One organisation model from holding to outlet. Hotel users act on their hotel, and group users see their authorised portfolio.
- Group ratios as Σ numerator / Σ denominator, never averaged
- Group drill-down never grants hotel transaction authority
- Fit-to-standard rollout from one Hospitality Gold template
Food & beverage costing
Recipes, kitchen production, POS, board plans and all-inclusive entitlements feed one costing engine with standard, plan and actual kept apart.
- Food and beverage cost per board plan and package
- Immutable, effective-dated prices and released recipes
- POS day reversal, void-as-waste and discount reasons
Procurement & inventory
Requisition to payment with two- and three-way matching. Stock movements are auditable, and stock is consumed first-expired-first-out where lots expire.
- Atomic goods receipt with reversal
- Negative stock prohibited by policy
- Supplier as a role of one business partner
Commercial & tour operators
Channel-neutral distribution, tour operator contracting, allotments, rates and offers, and distribution reconciliation on one rate and inventory foundation.
- Tour operator contracting and allotment authority
- Rate release with outlet attestation
- Distribution reconciliation against sold reservations
Resort operations
Pools, beach, gardens, sports, spa, animation, concessions and outsourced services, with one provider-neutral resource booking.
- Effective-dated operating-model responsibilities
- Contracts and concessions as governed records
- One provider-neutral booking for every resort resource
Quality & ESG
HACCP control points, temperature logs and corrective actions, plus energy and sustainability reporting at group level.
- Every deviation needs a corrective action or a rejection
- Allergen disclosure derived from released recipes
- Meter readings in engineering
Enterprise intelligence
A governed KPI catalogue with semantic definitions, built from canonical hotel facts instead of spreadsheet copies.
- One semantic definition per KPI
- Group reporting from hotel facts
- USALI-aligned departmental view
Architecture, security & governance
Canonical business objects, role- and duty-based access, four-eyes approvals, audit trails and tenant isolation enforced in the database.
- Tenant isolation through row-level security
- Step-up authentication for privileged roles
- Productive acts gated and fail-closed
Digital access & integrations
Key, lock and access lifecycle on the stay model, with the platform side built to plug into a partner lock or access system.
- Key issue, revoke and audit on the stay
- Provider-neutral integration contract
- Coexists with an existing PMS during takeover
Built for the way hotels really close the day
Role-based workplaces
My Work brings each role its tasks, exceptions and approvals for today, across fourteen operational areas.
Night audit and day close
The night auditor closes the business day; the business date moves independently of the calendar.
Hospitality tax engine
VAT including hospitality-specific rates, stay tax, VAT on deposits, withholding tax and foreign-currency revaluation, delivered as country localisation packages.
Accounts payable to payment run
Approval bands with deputies, matching tolerances, non-PO invoices and payment runs under four-eyes control.
Close and controlling
Depreciation, accruals, recurring entries, sub-ledger reconciliation and budgets, with maintenance costs classified economically.
Costing engine
Recipes, buffets, board plans and all-inclusive packages costed from stock and prices, with a governed KPI catalogue.
Hotel and group, one platform
Hotel
Hotel teams run reservations, front office, housekeeping, kitchen, stores and the hotel's books inside their own scope.
Group
Group functions see the authorised portfolio, set standards once and roll them out, and report on hotel facts without re-keying.
Partners
Tour operators, suppliers and service providers are roles of one business partner, with contracts, allotments and claims kept on governed records.
Engineered with enterprise ERP discipline
SAP finance & controlling
Senior SAP FI/CO consulting: finance and controlling design, KPI and performance management, SAP Analytics Cloud.
Solution & enterprise architecture
Solution architecture leadership, ERP integration and brownfield transformation governance.
SAP Basis & enterprise infrastructure
Senior SAP Basis and infrastructure consulting for landscapes, operations and releases.
See ResortNexa on your own operating scenarios
A guided demonstration from front office to group close, shaped around your hotels.