Product

ResortNexa Enterprise Hospitality Management Platform

ResortNexa runs hotels, resorts and hotel groups on one canonical business model: operations, food and beverage, procurement, finance and controlling share the same objects, the same rules and the same audit trail.

Differentiation

German-engineered enterprise know-how. End-to-end hospitality operations. One governed platform.

One canonical business model

Guest, stay, product, business partner, recipe and journal entry exist once. Modules extend them instead of copying them, so operations and finance never reconcile two versions of the truth.

Finance designed in, not bolted on

Operational events post through balanced, rule-based templates. Cost centres, cost objects and dimensions follow proven enterprise finance and controlling principles.

Hotel and group in one model

From holding to outlet, every level is one organisation graph. Group figures aggregate hotel facts correctly, and group visibility never becomes hotel transaction authority.

Governance you can audit

Role and duty checks, four-eyes approvals, step-up authentication and an audit trail on every productive act. Productive acts are gated per tenant and fail closed.

Operating model

Hotel, group and partners on one organisation graph

Hotel

Hotel teams run reservations, front office, housekeeping, kitchen, stores and the hotel's books inside their own scope.

Group

Group functions see the authorised portfolio, set standards once and roll them out, and report on hotel facts without re-keying.

Partners

Tour operators, suppliers and service providers are roles of one business partner, with contracts, allotments and claims kept on governed records.

Foundations

Built like enterprise software

Canonical business objects

Each business object has one owner, a lifecycle, validation rules and effective dating. Modules reference it; nothing keeps a private copy.

Tenant isolation in the database

Row-level security and server-validated access context decide what a session may read or write — not the user interface.

Duties, approvals and audit

Segregation of duties, four-eyes approval for sensitive acts and an audit record for each one. Privileged roles require step-up authentication.

Platform highlights

Depth where hotels need it

Role-based workplaces

My Work brings each role its tasks, exceptions and approvals for today, across fourteen operational areas.

Night audit and day close

The night auditor closes the business day; the business date moves independently of the calendar.

Hospitality tax engine

VAT including hospitality-specific rates, stay tax, VAT on deposits, withholding tax and foreign-currency revaluation, delivered as country localisation packages.

Accounts payable to payment run

Approval bands with deputies, matching tolerances, non-PO invoices and payment runs under four-eyes control.

Close and controlling

Depreciation, accruals, recurring entries, sub-ledger reconciliation and budgets, with maintenance costs classified economically.

Costing engine

Recipes, buffets, board plans and all-inclusive packages costed from stock and prices, with a governed KPI catalogue.

Hospitality Gold standard

A best-practice reference configuration: each hotel adopts it fit-to-standard, and every deviation is a recorded mapping, extension or override.

Governed master data

Business partners, accounts, bank details and reference data maintained in one framework with four-eyes approval and history.